Privacy Policy for Resolved Roofing MK

Last Updated: October 9, 2025

Resolved Roofing MK (“we,” “us,” or “our”) operates the website [resolvedroofingmk.co.uk] (the “Website”). This Privacy Policy outlines how we handle personal information in connection with our Website, which is a single-page, information-only site displaying our contact details and roofing images. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As we do not actively collect personal information through the Website except for contact details you voluntarily provide, this policy explains our practices regarding that information.

1. Information We Collect

We only collect personal information when you voluntarily provide it to us, such as when you contact us to inquire about roofing services. This may include:

• Contact Details: Your name, email address, phone number, or other information you provide to enable us to contact you regarding potential roofing work.

The Website itself does not use forms, cookies, or any tracking technologies to collect personal information automatically.

2. How We Use Your Information

We use the contact details you provide solely for the purpose of responding to your inquiries about roofing services and discussing potential work. Specifically, we may:

• Contact you to discuss your roofing requirements.

• Provide quotes or further information about our services.

• Arrange appointments or follow up on your inquiry.

We do not use your information for marketing purposes unless you explicitly request or consent to such communications.

3. Legal Basis for Processing

We process your personal information under the following legal bases under the UK GDPR:

• Legitimate Interests: To respond to your inquiries and provide information about our roofing services, which is necessary for our business operations and to fulfil your request.

• Consent: Where you explicitly provide consent, such as by agreeing to receive further communications about our services.

4. Sharing Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service Providers: We may engage trusted third-party service providers (e.g., email or telephony services) to facilitate communication with you. These providers are bound by strict confidentiality agreements and are only permitted to process your information on our behalf.

• Legal Obligations: We may disclose your information if required by law, such as to comply with a court order or regulatory requirement.

5. Data Storage and Security

We store your contact details securely and take appropriate technical and organisational measures to protect them from unauthorised access, loss, or misuse. These measures include:

• Storing data on secure systems with restricted access.

• Using encryption where appropriate for electronic communications.

• Regularly reviewing our security practices.

We retain your contact details only for as long as necessary to fulfil the purpose for which they were provided (e.g., to complete your inquiry or roofing project) or as required by law. Once no longer needed, your information is securely deleted.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Rectification: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your personal information, subject to legal obligations.

• Restriction: Request that we restrict the processing of your information in certain circumstances.

• Objection: Object to the processing of your information based on legitimate interests.

• Data Portability: Request a copy of your information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in Section 9 below. We will respond to your request within one month, as required by law.

7. International Data Transfers

As a UK-based business, we primarily store and process your information within the United Kingdom. If any data is transferred outside the UK (e.g., through third-party service providers), we ensure appropriate safeguards are in place, such as standard contractual clauses, to comply with UK GDPR requirements.

8. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Resolved Roofing MK
Email: resolvedmk@yahoo.com

10. Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Cookie Policy for Resolved Roofing MK

Last Updated: October 9, 2025

Resolved Roofing MK (“we,” “us,” or “our”) operates the website resolvedroofingmk.co.uk (the “Website”). This Cookie Policy explains how we use cookies and similar technologies on our Website, which is a single-page, information-only site displaying our contact details and roofing images.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are used to improve website functionality, analyze usage, or deliver personalized content. Similar technologies include pixels, web beacons, and local storage.

2. Our Use of Cookies

Our Website does not use cookies or any similar tracking technologies. We do not collect or store information about your browsing behaviour, preferences, or device usage through cookies or related tools.

3. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media platforms). These third-party sites may use cookies or tracking technologies. We have no control over these sites or their use of cookies. We recommend reviewing the cookie policies of any third-party websites you visit.

4. Contact Details We Collect

As outlined in our Privacy Policy, we only collect personal information (such as your name, email address, or phone number) when you voluntarily provide it to us to inquire about roofing services. This information is not collected through cookies or automated tracking.

5. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Updated” date. Please check back periodically.

6. Contact Us

If you have questions about this Cookie Policy, please contact us at:

Resolved Roofing MK Email: resolvedmk@yahoo.com